support.message.send#
Sends a message within a support ticket.
If no ticketId is provided, a new ticket is created automatically and its ID is returned in the response.The ticketId is the chatId for all message operations on that ticket.
Request#
Response#
Server-emitted side effects#
If the recipient (admin or user) is connected, they will receive a push:Action pushed to recipient: support.message.newModified at 2026-03-13 13:01:31